Refund and Returns Policy

Return and Refund Policy

Last updated: October 24, 2024

Thank you for shopping at Bruske Products.

If, for any reason, You are not completely satisfied with a purchase we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Bruske Products, 7447 Duvan Dr., Tinley Park, IL 60477.
  • Goods refer to the items offered for sale on the Website.
  • Orders mean a request by You to purchase Goods from Us.
  • Website refers to Bruske Products, accessible from https://storebruskeproducts.com/
  • You means the individual accessing or using the Website, or the company, or other legal entity on behalf of which such individual is accessing or using the Website, as applicable.

Your Order Return Rights

You are entitled to return Your Order within 30 days of purchase.

The deadline for returning an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of return, You must inform Us of your decision by means of a clear statement and request a required AUTHORIZATION number.

. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 30 days
  • The Goods are returned undamaged, in unused condition, and in their original packaging
  • You have requested and received a required AUTHORIZATION number

Returning Goods

You are responsible for shipping charges on all returns and canceled orders. Upon inspection of items, a full refund, exchange, or credit will be given. We reserve the right to refuse returns of any Goods that do not meet the above return conditions at Our sole discretion.You should send the Goods at the following address:

Bruske Products
7447 Duvan Dr.
Tinley Park, IL 60477
ATTN: RECEIVING DEPT.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Email is the preferred method.

Warranty Issues

If you have a warranty issue, please contact our office by email at customersupport@bruskeproducts.com or call (708) 532-3800.Contact us at {email} for questions related to refunds and returns.